TradingTop Privacy Policy
Effective Date: May 9, 2026
Last Updated: May 9, 2026
【Important Notice】
Please read this Privacy Policy carefully before using our app. When you first launch the app, we will display a pop-up requesting your explicit consent. We will only process your personal information after you click "Agree". If you do not agree, please stop using the app.
"we", "us", "our" in this policy refer to the operator of this app: TradingTop Limited (registered in Hong Kong).
This policy applies to the TradingTop app (hereinafter referred to as "the App") downloaded and installed from Google Play, Xiaomi App Store, OPPO Software Store, and other channels. This policy does not apply to services provided independently by third parties through links within the App, H5 pages, or third-party SDKs; such services are governed by the rules published by those third parties.
────────────────
I. Information We Collect and Use
To provide core features such as market data display, trading analysis, instant messaging, and subscription payments, we may process the following types of information:
1. Account and Identity Information
Including: mobile phone number, SMS verification code, login credentials, nickname, avatar, user ID, etc., used for registration, login, password recovery, profile display, and customer service.
2. Information You Actively Provide or Generate
Including: watchlists and favorites, strategy configurations, search and browsing history, feedback content, subscription status, etc.
3. Market Data, News, and Business Information
To provide stock market data, candlestick charts, sector news, and other content, we obtain public market data from our servers. This data is primarily associated with stock codes and is not directly linked to your personal identity.
4. Instant Messaging and Multimedia Content
When you use chat, send images/videos/voice messages, etc., we process the corresponding message content and attachments. This service is technically supported by Easemob.
5. Device and Log Information
To ensure service security and troubleshoot issues, we may collect: device model, operating system version, Android ID, app version, network type, language settings, crash logs, etc.
6. Network Connection Information
Including IP address, connection time, and other network layer information.
7. Camera, Gallery, and Microphone (with your authorization)
Used to change avatar, send photos/videos taken in real time during chat, send images from gallery, and send voice messages. Refusing authorization only affects the corresponding features.
8. Notification Permission
We will request "Notification" permission to push market alerts, service notifications, etc.
9. Purchase Records
When you make in-app purchases or subscriptions, we collect product IDs, order numbers, and transaction receipts through the Google Play Billing SDK. We do not directly collect your credit card information.
────────────────
II. Permission Descriptions
We only request necessary permissions when you use specific features. You can choose to deny them. Denying a permission will disable the corresponding feature but will not affect other features.
| Permission | Purpose | Can be denied? |
| :--- | :--- | :--- |
| Camera | Take photos for avatar upload and sending images in chat | Yes |
| Storage/Gallery | Select images from gallery for avatar and chat | Yes |
| Microphone | Send voice messages | Yes |
| Notification | Push market alerts and service notifications | Yes |
You can enable or disable permissions at any time in your device's Settings → App Management → TradingTop → Permissions.
────────────────
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
1. Sharing
We will only share information with the following recipients on a lawful and necessary basis:
• Instant messaging service provider (Easemob): for message delivery and storage;
• Crash analysis service provider (Tencent Bugly): for collecting crash logs to optimize app stability;
• Payment service provider (Google Play Billing): for processing in-app purchases and subscriptions;
• WeChat sharing (Tencent WeChat OpenSDK): for users to actively share content to WeChat;
• Competent legal authorities.
We require all recipients to adopt confidentiality and security measures.
2. Transfer and Public Disclosure
We do not sell your personal information. In the event of a merger, division, or asset transfer, we will require the successor to continue to be bound by this policy. We will not publicly disclose your information except as required by law.
────────────────
IV. Data Storage and Cross-Border Transfer
Your personal information will be stored on servers located in Hong Kong. Since we use servers located in Hong Kong to provide services to you, your personal information will be transferred from your region to Hong Kong (cross-border transfer).
We strictly comply with applicable personal information protection laws and regulations and take the following measures to protect your information security:
• All network transmissions use TLS encryption (HTTPS)
• We have signed data processing agreements with our Hong Kong server provider that comply with legal requirements
• Data transfer is limited to the minimum necessary to achieve service purposes
By using the App, you understand and agree that your information will be transferred to servers in Hong Kong. If you do not agree, please stop using the App.
If applicable laws require us to conduct security assessments or file registrations regarding data exports, we will fulfill those obligations accordingly. If you have any questions, you can contact us at service@tradingtop.com.
────────────────
V. Retention Period
We retain your personal information only for as long as necessary to achieve the purposes described in this policy. After the retention period expires, we will delete or anonymize the information. Mobile phone numbers and other account information will be retained for 30 days after you delete your account to allow you to recover it, after which they will be permanently deleted.
────────────────
VI. Your Rights
You have the right to access, correct, and delete your personal information, withdraw consent, and delete your account.
You can delete your account in the following ways:
• Go to Settings → Account & Security → Delete Account and follow the instructions
• After deletion, your personal information (including mobile phone number, chat history, watchlists, etc.) will be deleted or anonymized within 30 days
• Account deletion is irreversible, please proceed with caution
If you are unable to delete your account through the above method, you can contact us at service@tradingtop.com, and we will process your request within 15 business days.
────────────────
VII. Protection of Minors
The App is primarily intended for users over 18 years of age. If you are a minor, please read this policy with your guardian and use the App only with their consent.
We do not actively collect personal information from minors. If we discover that we have collected information from a child under 14 without parental consent, we will delete it immediately. If you are a guardian and discover that we have collected a minor's information, please contact us at service@tradingtop.com.
────────────────
VIII. Information Security
We use encryption for transmission, access controls, and other security measures to protect your information. However, no system can guarantee absolute security. In the event of a security incident, we will notify you as required by law.
────────────────
IX. Updates to This Policy
We may revise this policy from time to time. After updates, we will notify you via in-app prompts or announcements. Your continued use of the App will be deemed as acceptance of the updated policy.
────────────────
X. Contact Us
Operator: TradingTop Limited (registered in Hong Kong)
Registered Address: Flat H2, 4/F, Century Industrial Centre, 33-35 Au Pui Wan Street, Fo Tan, Sha Tin, Hong Kong
Contact Email: service@tradingtop.com
Public URL of this policy: https://tradingtop.com/agreement/privacyPolicy-en.html
────────────────
Appendix: List of Major Third-Party SDKs
1. Easemob Instant Messaging SDK (Package name: io.hyphenate.chat)
- Provider: Beijing Easemob Network Technology Co., Ltd.
- Purpose: Provide instant messaging services (one-on-one chat, group chat, voice messages)
- Information collected: User ID, nickname, avatar, chat content, Android ID, IP address, network status, sensors (for voice messages)
- Privacy Policy: https://www.easemob.com/protocol
2. Tencent Bugly SDK (Package name: com.tencent.bugly)
- Provider: Shenzhen Tencent Computer Systems Co., Ltd.
- Purpose: Crash log reporting, app performance monitoring
- Information collected: Crash stack traces, device model, operating system version, Android ID, network information
- Privacy Policy: https://static.bugly.qq.com/bugly-sdk-privacy-statement.pdf
3. WeChat OpenSDK (Package name: com.tencent.mm.opensdk)
- Provider: Tencent
- Purpose: Share content to WeChat (no login, no payment)
- Information collected: Device model, operating system, app package name, images/text actively shared by users
- Privacy Policy: https://developers.weixin.qq.com/doc/oplatform/Mobile_App/Resource_Center_Homepage.html
4. Google Play Billing SDK (Package name: com.android.billingclient)
- Provider: Google LLC
- Purpose: Process in-app purchases, subscriptions, order verification
- Information collected: Purchase records, product ID, transaction receipt (no direct collection of personal identity information)
- Privacy Policy: https://support.google.com/googleplay/answer/10734701